Ticket Policies

Ticket Categories & Pricing

Purchase Channels

• •Official event website and verified ticketing partners
• •Authorized physical outlets (Accra Mall, selected Shell shops, etc.)
• •Mobile payment options available (Momo, Apple Pay, Visa/MasterCard)

Refund & Exchange Policy

• •In case of rescheduling, previously purchased tickets remain valid for the new date.
• •Lost, stolen, or damaged tickets will not be replaced — guard your ticket carefully.

Entry Policy

• •Entry permitted only with a valid ticket (physical or digital QR).
• •No re-entry after leaving the venue.
• •Strictly no counterfeit or duplicated tickets — offenders will be denied entry.
• •Children under 12 must be accompanied by an adult.

Security & Screening

All attendees will undergo security checks (bag inspection, metal detectors, etc.).

Security personnel reserve the right to deny entry or remove anyone for misconduct.

Ticket Transfer & Resale

• •Tickets are non-transferable without approval from the official ticketing platform.
• •Unauthorized resale or scalping will result in ticket cancellation.

Digital Ticket Policy

• •QR-coded e-tickets must be presented for scanning at the gates.
• •One QR code equals one-time entry only — duplication invalidates access.
• •Download or screenshot your e-ticket in advance to avoid network delays.

Weather & Force Majeure Clause

• •The event is rain or shine — attendees are encouraged to prepare accordingly.
• •In the event of severe weather or national emergencies, updates will be communicated through official channels.

Health & Safety Compliance

• •Health and safety measures (if enforced by authorities) must be followed.
• •Hand sanitizing points will be available throughout the venue.